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How to remove Immediately Call Apple Support from Mac?

Mac OS X & macOS names. As you can see from the list above, with the exception of the first OS X beta, all versions of the Mac operating system from 2001 to 2012 were all named after big cats. On Mac OS X, when you upload an image, you get something like that: Where, obviously, C: fakepath gotta be fake, because Macs don't have a C drive. I don't really know the purpose of this box (aside from being a drop point for files), but if it can't display a path, maybe it should display something else?

What is Immediately Call Apple Support?

'Immediately Call Apple Support' is a fake error message displayed by a malicious exploit. This exploit is hosted on various websites, which are promoted via spam emails that encourage users to visit certain URLs. Following a visit one of these websites, an exploit runs new tasks until the computer freezes. A fake error message is then displayed.

There are two variants of this exploit. The first targets computers running the OS X 10.10 (Yosemite) operating system. This variant continually opens new email message windows via the default Mac mail application. Following the opening of a certain number of active windows, the system runs out of memory and, therefore, freezes. The second targets computers running the OS X 10.11 (El Capitan) and OS X 10.12 (Sierra) operating systems. This variant opens an iTunes application and repeatedly emulates the clicking of an iTune link, thus leading the Mac to a state of Denial of Service, which also results in a system freeze. Once the system has stopped responding, the exploit displays a fake error message stating that the system is infected and that the user's private details (credit card information, email and other account passwords, etc.) are at risk. To remove the infection, victims must supposedly contact 'Apple Customer Support' via a telephone number ('1-800-876-6855') provided. Be aware, however, that this is a scam. There is no such infection . This error is merely an attempt to scare and trick victims into calling and paying for services that are not needed. You should ignore this error message and never open any of these sites again.

Threat Summary:
Name	Warning Virus Detected! Scam
Threat Type	Mac malware, Mac virus
Symptoms	Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage	Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Malware Removal (Mac)	To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner for Mac To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

'Immediately Call Apple Support' shares similarities with many other fake errors such as Mac Detected TAPSNAKE infection and MAC Malware Warning Alert ! All claim that the system is infected, missing files, or corrupted/damaged in other similar ways, however, as with 'Immediately Call Apple Support', these errors are also attempts to scam victims. You should never trust these viruses.

How did Immediately Call Apple Support install on my computer?

Fake errors are often distributed with adware-type applications that offer various 'useful features'. Cyber criminals proliferate these apps using a deceptive marketing method called 'bundling' - stealth installation of third party software with regular applications. Developers know that users often rush the download/installation processes and skip most steps. Therefore, bundled programs are concealed within the 'Custom/Advanced' settings. By skipping this section, users expose their systems to risk of various infections and compromises their privacy. Fake errors might also be distributed via fake software updates, trojans, spam emails (malicious attachments), and third party software download sources (peer-to-peer networks, freeware download websites, etc.)

How to avoid installation of potentially unwanted applications?

To prevent this situation, be cautious when downloading/installing software. Closely analyze each download/installation step using the 'Custom' or 'Advanced' settings. Furthermore, never accept offers to download/install additional applications and cancel those already included. You should use a legitimate anti-virus/anti-spyware suite and keep your installed applications up-to-date. In addition, never open files received from suspicious emails or download any software from unofficial sources. The key to computer safety is caution.

Exploit displaying a fake error message via the default Mac mail app:

Warning Virus Detected! Immediately Call Apple Support +1-800-876-6855. Your credit card details and banking information.Your e-mail passwords and other account passwords.Your Facebook, Skype, AIM, ICQ and other. Call Apple Support +1-800-876-6855. Your private photos, family photos and other sensitive files.Your webcam could be accessed remotely by stalkers with a VPN virus.

Websites that host 'Immediately Call Apple Support' exploits (never visit these sites):

safari-get(.)com; safari-get(.)net; safari-serverhost(.)com; safari-serverhost(.)net

To close new mail windows opened by the exploit, you can use 'Force Quit Applications' (opened by pressing CTRL+ALT+ESC). Users must close Safari and Mail applications:

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▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

STEP 1. Remove Immediately Call Apple Support related files and folders from OSX.
STEP 2. Remove Immediately Call Apple Support ads from Safari.
STEP 3. Remove Immediately Call Apple Support adware from Google Chrome.
STEP 4. Remove Immediately Call Apple Support ads from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Adware removal:

Remove Immediately Call Apple Support-related potentially unwanted applications from your 'Applications' folder:

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Remove warning virus detected! scam related files and folders:

Click the Finder icon, from the menu bar, choose Go, and click Go to Folder...

Check for adware-generated files in the /Library/LaunchAgents folder:

In the Go to Folder... bar, type: /Library/LaunchAgents

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware-generated files in the /Library/Application Support folder:

In the Go to Folder... bar, type: /Library/Application Support

In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

Check for adware-generated files in the ~/Library/LaunchAgents folder:

In the Go to Folder bar, type: ~/Library/LaunchAgents

Check for adware-generated files in the /Library/LaunchDaemons folder:

In the Go to Folder... bar, type: /Library/LaunchDaemons

In the “LaunchDaemons” folder, look for recently-added suspicious files. For example, “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Warning Virus Detected! Scam homepage and default Internet search engine removal from Internet browsers:

Remove malicious extensions from Safari:

Remove warning virus detected! scam related Safari extensions:

Open Safari browser. From the menu bar, select 'Safari' and click 'Preferences...'.

In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

Change your homepage:

In the 'Preferences' window, select the 'General' tab. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage field. You can also click the “Set to Current Page” button if you wish to set your homepage to the website you are currently visiting.

Change your default search engine:

In the 'Preferences' window, select the 'Search' tab. Here you will find a drop-down menu labelled 'Search engine:' Simply select your preferred search engine from the drop-down list.

If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Remove malicious plug-ins from Mozilla Firefox:

Remove warning virus detected! scam related Mozilla Firefox add-ons:

Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.

Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

Change your homepage:

To change your homepage, click the 'Open Menu' (three horizontal lines) button and choose 'Preferences' from the drop-down menu. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage Page.

Change default search engine:

In the URL address bar, type 'about:config' and click the 'I'll be careful, I promise!' button.

In the 'Search:' field, type the name of the browser hijacker. Right click on each of the found preferences and click 'Reset' from the drop-down menu.

If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Remove malicious extensions from Google Chrome:

Remove warning virus detected! scam related Google Chrome add-ons:

Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.

In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

Change your homepage:

Click the 'Chrome menu' (three horizontal lines) button and choose 'Settings'. In the 'On Startup' section, click the 'Set pages' link near to the 'Open a specific page or set of pages' option. Remove the URL of the browser hijacker (for example trovi.com) and enter your preferred URL (for example, google.com).

Change default search engine:

Click the 'Chrome menu' (three horizontal lines) button and choose 'Settings'. In the 'Search' section, click the 'Manage search engines...' button. In the opened window, remove the unwanted Internet search engine by clicking the 'X' button next to it. Select your preferred Internet search engine from the list and click the 'Make default' button next to it.

If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Got a pop-up on my father's iPhone stating that there was Spyware on it and a number to call Apple Care for support. The number was 1-888-294-4213 . I stupidly called it and was talking to the guy name is David for a few minutes before call get disconnected and the Guy David Call me back in this number 1-888-572-7957 I realized I only called the number because it I was listed in a pop-up and wasn't really sure if it was really Apple Care. I looked up the number on my other phone and discovered it was a scam. I hung up and cleared my Safari history and cookies.

How can I report this company Opticom Solutions INC is sending the popup alert for all the apple device and charge the $49.99 for clearing the history and cookies. Apple to follow up on it as these alerts are saying they are with Apple? every one report this company for scam

How to remove YOUR APPLE COMPUTER HAS BEEN LOCKED from Mac?

What is YOUR APPLE COMPUTER HAS BEEN LOCKED?

'YOUR APPLE COMPUTER HAS BEEN LOCKED' is a fake pop-up error message claiming that the system has been infected. This message is displayed by malicious website. Users often visit this website inadvertently - they are redirected by potentially unwanted programs (PUPs) that infiltrate systems without consent. Research shows that as well as causing unwanted redirects, PUPs also deliver intrusive online advertisements and continually monitor Internet browsing activity.

'YOUR APPLE COMPUTER HAS BEEN LOCKED' is unique, since it only targets the Mac OS. This error message states that a system infection has been detected and that personal data (logins/passwords, credit card details, etc.) have been stolen. Therefore, victims must immediately remove the virus by contacting certified technicians via the telephone number ('1-877-271-8604') provided. In fact, research shows that this message is a scam. The virus does not exist. The pop-up is designed only to trick victims into calling fake technical support and paying for services that are not required. Therefore, ignore this pop-up and never attempt to contact these people. Be aware that potentially unwanted programs deliver pop-up, coupon, banner, and other similar ads. To achieve this, developers employ a 'virtual layer' - a tool that enables placement of third party graphical content on any site. The displayed ads often conceal underlying content of visited websites, significantly diminishing the Internet browsing experience. In addition, some lead to malicious websites and even accidental clicks can result in high-risk computer infections. Potentially unwanted programs also track Internet browsing activity by gathering IP addresses, search queries, URLs visited, and other similar information that might contain personal details. The data is shared with third parties (potentially, cyber criminals) who generate revenue by misusing personal details. Therefore, the presence of including, for example, Immediately Call Apple Support, Mac Detected TAPSNAKE Infection, and Mac Malware Warning Alert ! All claim that the system is infected or damaged in similar ways and victims are encouraged to contact technical support. In fact, fake error messages are designed to trick victims into paying for services that are not required. Therefore, they should never be trusted. The purpose if PUPs is identical - they are designed only to generate revenue for the developers. Promises to provide so-called 'useful features' are merely attempts to give the impression of legitimacy, whereas PUPs cause unwanted redirects, gather personal information, and deliver intrusive online advertisements.

How did potentially unwanted programs install on my computer?

As mentioned above, PUPs infiltrate systems without users' consent. This is since they are distributed using a deceptive software marketing method called 'bundling' - stealth installation of third party apps with regular software. Developers know that users often rush the download/installation processes and skip most steps. Therefore, bundled programs are hidden within the 'Custom/Advanced' settings. Users who rush and skip this section risk inadvertently installing rogue applications.

How to avoid installation of potentially unwanted applications?

There are two simple steps you should take to prevent this situation. Firstly, never rush when downloading and installing software. Select the 'Custom/Advanced' settings and closely analyze each step. Secondly, decline offers to download/install additional apps and opt-out of those already included.

Text presented within the first YOUR APPLE COMPUTER HAS BEEN LOCKED variant:

*YOUR APPLE COMPUTER HAS BEEN LOCKED*
Your Computer is infected with an adware or malware causing you to see this popup.
This may happen due to obsolete virus protections.
To fix, please call Apple Support at 1-877-271-8604 immediately. Please ensure you do not restart your computer to prevent data loss.
Possibility of Data & Identity theft, if not fixed immediately.
YOUR APPLE COMPUTER HAS BEEN BLOCKED*
YOUR APPLE COMPUTER HAS BEEN LOCKED !!
System has been infected due to unexpected error!
Please Contact Apple 1-877-271-8604 Immediately!
to unblock your computer.
Suspicious Activity Detected. Your Browser might have been hijacked or hacked.
ANONYMOUS ACTIVITY
Private and Financial Data is at RISK:
. Your credit card details and banking information
. Your e-mail passwords and other account passwords
. Your Facebook, Skype, AIM, ICQ and other chat logs
. Your private & family photos and other sensitive files
. Your webcam could be accessed remotely by stalkers
IMMEDIATELY CALL APPLE SUPPORT AT 1-877-271-8604
MORE ABOUT THIS INFECTION:
Seeing these pop-up's means that you may have a virus installed on your computer which puts the security of your personal data at a serious risk.
It's strongly advised that you call the number above and get your computer inspected before you continue using your internet, especially for Shopping or Banking.
Call immediately for assistance.
Contact Apple Support At (1-877-271-8604)

Another variant of YOUR APPLE COMPUTER HAS BEEN LOCKED scam:

Text presented within the second YOUR APPLE COMPUTER HAS BEEN LOCKED variant:

Your Computer is infected with an adware or malware causing you to see this popup.
This may happen due to obsolete virus protections.
To fix, please call Apple Support at 1-877-271-8604 immediately. Please ensure you do not restart your computer to prevent data loss.
Possibility of Data & Identity theft, if not fixed immediately.

Screenshot of another variant of this scam targeted at iOS users (iPhone, iPad, etc), cyber criminals behind this scam are using +1(844)899-4845 or +1-866-217-1442 phone numbers. Users who come across this scam should simply close the tab of the scam website:

Text presented in this iOS tech support scam:

*YOUR APPLE DEVICE HAS BEEN BLOCKED* (or *YOUR APPLE DEVICE HAS A VIRUS*)

Apple iOS Alert!!
PEGASUS (SPYWARE) ACTIVATED
System might be infected due to unexpected error! Please Contact Apple Care +1(844)899-4845 Immediately! For assistance regarding how to remove it.
Suspicious Activity Detected. Your Browser has been compromised. Possible network damages if virus not removed immediately. DATA AT RISK:
- Your credit card details and banking information
- Your e-mail passwords and other account passwords
- Your Facebook, Skype, AIM, ICQ and other chat logs
- Your private & family photos and other sensitive files
- Your webcam could be accessed remotely by stalkers.

IMMEDIATELY CALL APPLE CARE AT +1(844)899-4845
MORE ABOUT THIS INFECTION:
Seeing these pop-up’s means that your DEVICE which puts the security of your personal data at a serious risk. It’s strongly advised that you call the number above and get your DEVICE inspected before your continue using your Internet, especially for Shopping or banking. Call immediately for assistance, Contact Apple Care at +1(844)899-4845

Quick menu:

STEP 1. Remove adware related files and folders from OSX.
STEP 2. Remove YOUR APPLE COMPUTER HAS BEEN LOCKED pop-up from Safari.
STEP 3. Remove YOUR APPLE COMPUTER HAS BEEN LOCKED pop-up from Google Chrome.
STEP 4. Remove YOUR APPLE COMPUTER HAS BEEN LOCKED pop-up from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Adware removal:

Remove potentially unwanted applications from your 'Applications' folder:

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Remove your apple computer has been locked virus related files and folders:

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Check for adware-generated files in the /Library/LaunchAgents folder:

In the Go to Folder... bar, type: /Library/LaunchAgents

Check for adware generated files in the /Library/Application Support folder:

In the Go to Folder... bar, type: /Library/Application Support

In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

Check for adware-generated files in the ~/Library/LaunchAgents folder:

In the Go to Folder bar, type: ~/Library/LaunchAgents

Check for adware-generated files in the /Library/LaunchDaemons folder:

In the Go to Folder... bar, type: /Library/LaunchDaemons

In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

Scan your Mac with Combo Cleaner: